Privacy Policy

Effective Date: July 4, 2025

Elevate Construction LLC

Elevate Construction respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes in detail how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our services for residential or commercial construction, or communicate with our team (collectively, the “Services”).By accessing our website, requesting a quote, or entering into a construction agreement with us, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We collect personal information that is necessary to provide our construction, renovation, and restoration services, manage our client relationships, and improve our business operations. The specific types of information we collect depend on the nature of your project and your interactions with us.

A. Information You Provide to Us

We collect personal information that you voluntarily provide to us when you inquire about our services, request an estimate, sign a contract, or communicate with our project managers. This includes:

• Identity Data: Your full name, signature, and relationship to the property (e.g., owner, property manager, tenant).
• Contact Data: Your email address, phone number(s), and physical address (both the project location and your billing address if different).
• Project Specifics: Detailed information regarding your renovation or construction needs, including project scope, budget constraints, timeline requirements, design preferences, and material selections.
• Property Documentation: Blueprints, architectural drawings, property surveys, inspection reports, insurance claim documents, and photos of the property, which are essential for accurate estimating and permitting.
• Financial & Transaction Data: Credit card numbers, bank account details (for wire transfers or ACH payments), billing information, and payment history. Note: We do not store full credit card numbers on our internal servers; these are processed securely by our third-party payment processors.
• Access Information: Gate codes, lockbox combinations, and alarm codes provided to facilitate our crew's access to the job site.

B. Information Collected Automatically

When you visit our website or interact with our digital platforms, we may automatically collect certain technical data about your device and usage patterns to optimize our online presence:

• Device Data: Your IP address, browser type and version, operating system, and unique device identifiers.
• Usage Data: Information about how you use our website, including pages viewed, time spent on pages, links clicked, and referring URLs (the site you visited before ours).
• Location Data: General location data inferred from your IP address to help us tailor our service offerings to your geographic area (e.g., specific Atlanta, GA metro zones).
• Cookies and Tracking Technologies: We use cookies, web beacons, and pixels to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

C. Information from Third Parties

We may receive information about you from various third-party sources to supplement the data you provide:

• Lead Generation Platforms: If you inquire about our services through platforms such as Houzz, Angi, Thumbtack, or Google Local Services, we receive the contact and project details you submitted to those entities.
• Industry Partners: Information provided by architects, designers, engineers, or real estate agents who refer you to us for construction services.
• Public Records: We may access property tax records, deed information, and municipal permit histories to verify ownership and zoning requirements for your project.
• Insurance Carriers: In the case of insurance restoration work, we may receive claim numbers, adjuster contact information, and scope of loss documents directly from your insurance provider.

We use the information we collect for specific business purposes related to the successful execution of your construction project and the operation of our company:

• Service Delivery & Project Management: To prepare detailed estimates, execute construction contracts, schedule crews and subcontractors, obtain necessary building permits, coordinate inspections, and manage the overall lifecycle of your project.
• Client Communication: To communicate with you regarding project updates, schedule changes, material selections, and to respond to your questions or concerns via email, phone, or text message.
• Financial Administration: To process payments, issue invoices, manage change orders, handle refunds, and maintain accurate financial records for tax and accounting purposes.
• Legal & Regulatory Compliance: To comply with applicable building codes, zoning laws, safety regulations (OSHA), and legal processes, such as responding to subpoenas or filing Notices of Commencement.
• Marketing and Promotions: To send you newsletters, project showcases, and promotional offers relevant to our services. You may opt-out of these marketing communications at any time.
• Quality Assurance: To analyze client feedback and project outcomes to improve our workmanship, service offerings, and internal processes.
• Site Safety & Security: To protect the safety and security of our clients, employees, subcontractors, and the job site itself.

We respect your privacy and do not sell your personal information to data brokers. We share your information with third parties only when necessary to complete your project or operate our business:

• Subcontractors and Trade Partners: We share relevant project details (such as address, scope of work, and access information) with trusted subcontractors (e.g., electricians, plumbers, HVAC technicians, roofers) who perform specific trades on your project. These partners are required to use your information solely for the purpose of completing their assigned work.
• Material Suppliers: We may provide your project address and contact information to suppliers for the delivery of materials (e.g., lumber, concrete, flooring) to your job site.
• Service Providers: We use trusted third-party service providers for IT support, CRM software (e.g., Houzz Pro, Buildertrend), email hosting, marketing, and accounting. These providers have access to personal information only as needed to perform their functions and are contractually obligated to maintain its confidentiality.
• Payment Processors: We use secure third-party payment gateways to process credit card and bank transfer payments. Your financial data is transmitted directly to these processors via encrypted channels.
• Government Authorities: We disclose your property and project information to city and county building departments to secure permits, schedule inspections, and ensure code compliance.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users of the Services or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of that transaction.

We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include:

• Encryption: Using Secure Socket Layer (SSL) technology to encrypt sensitive data (such as payment information) during transmission over the internet.
• Access Controls: Restricting access to personal information to only those employees, contractors, and agents who need to know that information in order to process it for us.
• Secure Storage: Storing digital records in secure, password-protected cloud environments and maintaining physical security for hard-copy documents.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You have certain rights regarding the personal information we hold about you:

• Access and Correction: You may request access to the personal information we hold about you and request that we correct or update any inaccuracies in your contact details or project information.
• Opt-Out of Marketing: You may opt-out of receiving marketing emails from us by following the "unsubscribe" instructions included in those emails. You may also opt-out of receiving marketing text messages by replying "STOP" to any message. Please note that even if you opt-out of marketing communications, we will still send you critical non-marketing communications related to your active projects, contracts, or account status.
• Data Deletion: Subject to certain legal and contractual exceptions (such as tax laws, warranty records, and lien rights), you may request that we delete your personal information from our active systems.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Our website may contain links to third-party websites, such as social media platforms, material suppliers, or industry partners. This Privacy Policy applies solely to information collected by Elevate Construction LLC. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete such information from our files.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our website or services after any such changes constitutes your acceptance of the new Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

Elevate Construction LLC

Phone: 404-719-1888

Email: info@Gaelevate.com